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- Technical Solutions Rep II
- HP - Charlottesville/Harrisonburg, Virginia
- Executive Management
- HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers. Working from a standard protocol and utilizing documented (see more)
- Technical Solutions Rep II
- Hewlett-Packard Company - Alexandria, Virginia
- Information Tech / Computer
- Title: Technical Solutions Rep IILocation: United States-Virginia - Falls Church* Working from a standard protocol and utilizing documented processes to respond to customer issues.* Some judgment may be used to supplement the outlined process.* Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.* Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, (see more)
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